Learning Curve For Languages
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We currently offer courses in:
English
French
German
Italian
  Spanish

80/20 LINGO AUDIT

The aim of this form is:

  • To identify specific areas of your business in which you need (foreign) language skills.
  • To establish the purpose(s) of the (foreign language) contact.
  • To evaluate how you currently achieve communication.

We want to help you but, like all forms, there may be a question in the Lingo Audit that does not apply to your situation. In this event feel free to skip it, or reformulate the question so it becomes applicable (see question one for an example). Please use the comments section at the end to add any information you consider relevant.

If you complete and submit this form we will contact you by e-mail or telephone.

Your name:
Your e-mail:
Who are the key points of contact with your (non-English speaking) customers? (Or who are the key points of contact within your staff for whom English is not their first language?)
For instance: Sales Manager, Reception staff…
What are the modes of contact? Face-to-face
Telephone
Correspondence/documentation
E-mail
What are the key functions of the contact? Responding to specific (repetitive)
enquiries
Seeking information
Making arrangements
Confirming arrangements
Resolving difficulties
Other (please specify):
What is the frequency of contact? Daily
Weekly
Monthly
Several times a day
Twice or more in a week
Twice or more in a month
Other (please specify):
Have there been any instances when communication has not been achieved as expected? Please give details.
In the event of communication difficulties did staff members establish any strategies to manage the situation?
How well did these strategies work?
Any other comments or information you would like to add.
Courses
Ice-breaker Course
Beyond the Ice-breaker
On the spot
Down to business
Stepping Stones to Fluency
Courses for Reception Staff
Information
About us
Testimonials
A call to tutors
Links
FAQs
Case Study 1
Case Study 2
Stress Free Learning
Lingo Audit
GTKH
English Rediscovered
Nuts and Bolts
Barbara Chapman's Approach
 
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Learning Curve For Languages
PO Box 4291 Bridgnorth WV15 6WZ
tel: 01746 781053  email: info@learningcurveforlanguages.co.uk